This FAQ template is for marketers, business owners and freelancers who want to reduce customer service efforts. Swap your standard FAQ section for an engaging online form, and make it easier for customers to find what they need.
Embed the typeform on your website or send it directly to customers. Have meaningful interactions at scale and save yourself bags of time.
2. WHY USE AN FAQ TEMPLATE?
An FAQ page is a great way to drive traffic to your site, build trust and reduce time spent answering customer queries. And turning your standard FAQ section into an interactive FAQ form just takes it to the next level.
With this FAQ template, you can make finding information a fun and personalized experience. Give customers the option to find answers they really want, and filter out the rest. They're in control.
3. WHAT ARE THE MAIN ELEMENTS OF AN FAQ TEMPLATE?
Already got an FAQ page? Then you can just copy and paste your FAQs from your site into the template. In the FAQ template above, we've skipped the welcome screen and jumped straight into the FAQs, so customers find information from the get-go.
It's also good to add images and other engaging elements—that way, they'll stay on your form, whiz through your FAQs and discover more about your product/service.
Not got an FAQ section yet? Jump to the next question...
4. HOW DO YOU DECIDE WHAT QUESTIONS TO PUT IN YOUR FAQ?
The obvious answer that's surprisingly easy to overlook: what are your customers asking? Check emails, call recordings, messages and comments on social media—basically anywhere you're interacting with customers. Listen carefully and answer thoughtfully—they'll thank you for it.
Make it uniquely yours
Customize to your heart's content: backgrounds, Google fonts, colors, buttons, and more.
Choose from thousands of beautiful images, videos and icons. Or use your own.
Create beautiful forms with zero coding required
Get started — it's free
Here's what people say about us
Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect
We've received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing
Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars
You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer
Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth
Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder
Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect
We've received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing
Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars
You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer
Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth
Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder
Form builders are as old as the web, but Typeform elevates the medium substantially.
Johnny Rodgers
Product Architect
We've received 3x the responses using Typeform than from a professionally commissioned market research study
Kate Donhoe
Head of Product Marketing
Leads from the Typeform integration were twice as likely to convert.
Tobias Wasmer
Marketing Manager @ Volvo Cars
You used to need developers to do all this. Not anymore.
Kyle Maltz
Chief Operating Officer
Typeform is a production-grade system for our entire growth funnel.
Gaurav Vohra
Head of Growth
Typeform helps me attract more responses and a higher response rate than other tools.
Rand Fishkin
CEO + Founder
Collect 18% more data with Typeform compared with our two main competitors in the market
How does it work?
Make a stylish form in minutes with our drag-and-drop builder.
Choose from different question types: multiple choice, rating, opinion scale, free-form text, and more.
Take respondents down different paths based on their answers.
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